Privacy Policy
Last updated: August 31, 2026
This policy explains how we handle information submitted through this website and through orders placed at checkout.
Information we collect
We collect the details you provide when you contact us, submit a wholesale inquiry, join a waitlist or place an order — such as your name, email address, phone number and shipping address.
How we use your information
Your information is used to respond to inquiries, process and ship orders, provide customer service, and keep you updated about your order.
Marketing and waitlist emails
If you join our newsletter or a launch waitlist, we store your email address so we can tell you when products or regional launches become available. We do not add customers to marketing lists without a signup, and you can ask us to remove your address at any time by emailing info@grandmasspicebox.com.
Sharing
We do not sell your personal information. Details are shared only with the service providers needed to deliver your order.
Data retention and your rights
Inquiries, waitlist signups and order records are kept only as long as needed to support you and to meet our record-keeping obligations. You can request a copy of your information, a correction, or deletion by emailing info@grandmasspicebox.com.
Cookies
This site stores your cart in your browser so it is still there when you return. Checkout and payment are handled by our configured commerce and payment providers, which may set their own cookies as part of processing your order.
Contact
For any privacy question, email info@grandmasspicebox.com.